@article{KreuzerRoeglingerRupprecht2020,
  author    = {Thomas Kreuzer and Maximilian R{\"o}glinger and Lea Rupprecht},
  title     = {Customer-centric prioritization of process improvement projects},
  journal   = {Decision Support Systems},
  volume    = {133},
  pages     = {113286},
  doi       = {10.1016/j.dss.2020.113286},
  year      = {2020},
}