TY - JOUR A1 - Kreuzer, Thomas A1 - Röglinger, Maximilian A1 - Rupprecht, Lea T1 - Customer-centric prioritization of process improvement projects T2 - Decision Support Systems KW - Arts and Humanities (miscellaneous) KW - Information Systems and Management KW - Management Information Systems KW - Developmental and Educational Psychology KW - Information Systems Y1 - 2020 UR - https://opus.bibliothek.uni-augsburg.de/opus4/frontdoor/index/index/docId/78054 SN - 0167-9236 VL - 133 SP - 113286 PB - Elsevier CY - Amsterdam [u.a.] ER -