Creating a framework for a user-friendly cobot failure management in human-robot collaboration

  • Solving failures is part of our private and work lives. With the ongoing changes in the industrial production setting, we have to deal with new failure originators: collaborative robots (cobots). Failure communication and subsequent recovery are essential to improve performance and restore trust after cobot failures. Therefore, we propose a framework for cobot failure management (FCFM) to support failure communication and solving in the production context. In a study with workers (N = 35), we investigate the impact of the helpfulness of the FCFM for workers. The first preliminary results demonstrate that the FCFM helps facilitate failure communication and rectification.

Download full text files

Export metadata


Number of document requests

Additional Services

Share in Twitter Search Google Scholar
Author:Stina KleinORCiDGND, Jenny Huch, Nadine Reißner, Pamina ZwolskyORCiD, Katharina WeitzORCiDGND, Matthias KrausORCiDGND, Elisabeth AndréORCiDGND
Frontdoor URL
Parent Title (English):HRI '24: companion of the 2024 ACM/IEEE International Conference on Human-Robot Interaction, Boulder, CO, USA, March 11-15, 2024
Place of publication:New York, NY
Editor:Dan Grollman, Elizabeth Broadbent, Wendy Ju, Harold Soh, Tom Williams
Type:Conference Proceeding
Year of first Publication:2024
Publishing Institution:Universität Augsburg
Release Date:2024/05/03
First Page:618
Last Page:622
Institutes:Fakultät für Angewandte Informatik
Fakultät für Angewandte Informatik / Institut für Informatik
Fakultät für Angewandte Informatik / Institut für Informatik / Lehrstuhl für Menschzentrierte Künstliche Intelligenz
Dewey Decimal Classification:0 Informatik, Informationswissenschaft, allgemeine Werke / 00 Informatik, Wissen, Systeme / 004 Datenverarbeitung; Informatik
Licence (German):CC-BY 4.0: Creative Commons: Namensnennung (mit Print on Demand)