Failing forward: design and deployment lessons from real-world human-robot interaction

  • As the technology readiness level of robotic systems increases, these systems interact with real users in realistic application contexts at increasing scale. In such real-world HRI, failures and unexpected outcomes are common, and these can provide valuable lessons for the design and evaluation of future HRI systems. Building on two recent workshops---the HRI 2025 workshop on Human-Robot Interaction in Extreme and Challenging Environments and the RO-MAN 2025 workshop on Real-World HRI in Public and Private Spaces: Successes, Failures, and Lessons Learned---this half-day workshop invites researchers and practitioners to share their design and deployment lessons drawn from across the spectrum of real-world HRI. The interactive sessions follow a taxonomy of the key phases during field deployment and major factors at play, inviting attendees to review the experimental design of their own research or example projects to identify potential challenges and share related experiences. ThisAs the technology readiness level of robotic systems increases, these systems interact with real users in realistic application contexts at increasing scale. In such real-world HRI, failures and unexpected outcomes are common, and these can provide valuable lessons for the design and evaluation of future HRI systems. Building on two recent workshops---the HRI 2025 workshop on Human-Robot Interaction in Extreme and Challenging Environments and the RO-MAN 2025 workshop on Real-World HRI in Public and Private Spaces: Successes, Failures, and Lessons Learned---this half-day workshop invites researchers and practitioners to share their design and deployment lessons drawn from across the spectrum of real-world HRI. The interactive sessions follow a taxonomy of the key phases during field deployment and major factors at play, inviting attendees to review the experimental design of their own research or example projects to identify potential challenges and share related experiences. This discussion will refine the initial taxonomy, which we plan to release as an open-source tool to empower researchers and practicioners in their design and deployment of real-world HRI.show moreshow less

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Metadaten
Author:Leimin Tian, Ana Kirschbaum, Caterina Neef, Mary Ellen Foster, Sara Cooper, Frauke Zeller, Manuel Giuliani, Alexander Eberhard, Oliver Chojnowski, Nils MandischerORCiDGND, Utku Norman, Jan Ole Rixen, Pamela Carreno-Medrano, Nick Hawes, Dana Kulić
URN:urn:nbn:de:bvb:384-opus4-1319116
Frontdoor URLhttps://opus.bibliothek.uni-augsburg.de/opus4/131911
ISBN:979-8-4007-2321-6OPAC
Parent Title (English):HRI Companion '26: companion proceedings of the 21st ACM/IEEE International Conference on Human-Robot Interaction, Edinburgh, Scotland, UK, March 16-19, 2026
Publisher:ACM
Place of publication:New York, NY
Editor:Lynne Baillie, William D. Smart, Maartje De Graaf, Matthew Gombolay, Ilaria Torre
Type:Conference Proceeding
Language:English
Year of first Publication:2026
Publishing Institution:Universität Augsburg
Release Date:2026/07/15
First Page:1384
Last Page:1386
DOI:https://doi.org/10.1145/3776734.3788830
Institutes:Fakultät für Angewandte Informatik
Fakultät für Angewandte Informatik / Institut für Informatik
Fakultät für Angewandte Informatik / Institut für Informatik / Lehrstuhl für Ingenieurinformatik mit Schwerpunkt Mechatronik
Dewey Decimal Classification:0 Informatik, Informationswissenschaft, allgemeine Werke / 00 Informatik, Wissen, Systeme / 004 Datenverarbeitung; Informatik
Licence (German):CC-BY 4.0: Creative Commons: Namensnennung