Enforcing performance guarantees based on performance service levels
| Author: | André Scholz, Klaus TurowskiGND |
|---|---|
| Frontdoor URL | https://opus.bibliothek.uni-augsburg.de/opus4/34592 |
| ISBN: | 0-201-73792-2OPAC |
| Parent Title (English): | The guide to IT service management: volume 1 |
| Publisher: | Addison-Wesley |
| Place of publication: | London |
| Editor: | Jan van Bon |
| Type: | Part of a Book |
| Language: | English |
| Year of first Publication: | 2002 |
| Publishing Institution: | Universität Augsburg |
| Release Date: | 2017/07/21 |
| First Page: | 302 |
| Last Page: | 311 |
| Institutes: | Wirtschaftswissenschaftliche Fakultät |
