The impact of giving feedback in online discussions: effects of evaluative reply comments on the authors of evaluated user comments

  • In online discussions, users often evaluate comments from other users. On the basis of face theory, the present study analyzed the effects of evaluative replies on the evaluated comment authors. The investigation complements existing research, which has mainly focused on effects of comments on uninvolved readers. In the experimental study presented here, disapproving evaluations provoked negative and less positive emotions, and the evaluated authors were less willing to participate in the online discussion further. The authors’ perception of face threat mediated these effects. The results contribute to face theory in computer-mediated interactions and to our understanding of online discussions with dissonant standpoints.

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Author:Teresa K. NaabORCiDGND
Frontdoor URL
Parent Title (English):Journal of Media Psychology
Publisher:Hogrefe Publishing
Date of first Publication:2022/02/02
Publishing Institution:Universität Augsburg
Release Date:2022/02/07
Tag:user comments; face theory; emotion; participation; experiment
First Page:334
Last Page:347
Institutes:Philosophisch-Sozialwissenschaftliche Fakultät
Philosophisch-Sozialwissenschaftliche Fakultät / imwk - Institut für Medien, Wissen und Kommunikation
Philosophisch-Sozialwissenschaftliche Fakultät / imwk - Institut für Medien, Wissen und Kommunikation / Lehrstuhl für Kommunikationswissenschaft mit Schwerpunkt Rezeption und Wirkung
Dewey Decimal Classification:3 Sozialwissenschaften / 30 Sozialwissenschaften, Soziologie / 300 Sozialwissenschaften
Licence (German):CC-BY-NC 4.0: Creative Commons: Namensnennung - Nicht kommerziell (mit Print on Demand)