Gender-related differences in online comment sections: findings from a large-scale content analysis of commenting behavior

  • Comment sections below news articles are public fora in which potentially everyone can engage in equal and fair discussions on political and social issues. Yet, empirical studies have reported that many comment sections are spaces of selective participation, discrimination, and verbal abuse. The current study complements these findings by analyzing gender-related differences in participation and incivility. It uses a sample of 303,342 user comments from 14 German news media Facebook pages. We compare participation rates of female and male users as well as associations between the users’ gender, the incivility of their comments, and the incivility of the adjacent replies. To determine the incivility of the comments, we developed a Supervised Machine Learning Model (classifier) using pre-trained word embeddings and word// frequency features. The findings show that, overall, women participate less than men. Comments written by female authors are more civil than comments written by maleComment sections below news articles are public fora in which potentially everyone can engage in equal and fair discussions on political and social issues. Yet, empirical studies have reported that many comment sections are spaces of selective participation, discrimination, and verbal abuse. The current study complements these findings by analyzing gender-related differences in participation and incivility. It uses a sample of 303,342 user comments from 14 German news media Facebook pages. We compare participation rates of female and male users as well as associations between the users’ gender, the incivility of their comments, and the incivility of the adjacent replies. To determine the incivility of the comments, we developed a Supervised Machine Learning Model (classifier) using pre-trained word embeddings and word// frequency features. The findings show that, overall, women participate less than men. Comments written by female authors are more civil than comments written by male authors. Women’s comments do not receive more uncivil replies than men’s comments and women are not punished disproportionately for communicating uncivilly. These findings contribute to the discourse on gender-related differences in online comment sections and provide insights into the dynamics of online discussions.show moreshow less

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Metadaten
Author:Constanze KüchlerORCiDGND, Anke Stoll, Marc Ziegele, Teresa K. NaabORCiDGND
URN:urn:nbn:de:bvb:384-opus4-941157
Frontdoor URLhttps://opus.bibliothek.uni-augsburg.de/opus4/94115
ISSN:0894-4393OPAC
ISSN:1552-8286OPAC
Parent Title (English):Social Science Computer Review
Publisher:Sage
Place of publication:Thousand Oaks, CA
Type:Article
Language:English
Year of first Publication:2023
Publishing Institution:Universität Augsburg
Release Date:2022/04/07
Tag:Library and Information Sciences; General Social Sciences
Volume:41
Issue:3
First Page:728
Last Page:747
DOI:https://doi.org/10.1177/08944393211052042
Institutes:Philosophisch-Sozialwissenschaftliche Fakultät
Philosophisch-Sozialwissenschaftliche Fakultät / imwk - Institut für Medien, Wissen und Kommunikation
Philosophisch-Sozialwissenschaftliche Fakultät / imwk - Institut für Medien, Wissen und Kommunikation / Lehrstuhl für Kommunikationswissenschaft mit Schwerpunkt Rezeption und Wirkung
Dewey Decimal Classification:3 Sozialwissenschaften / 30 Sozialwissenschaften, Soziologie / 300 Sozialwissenschaften
Licence (German):CC-BY-NC 4.0: Creative Commons: Namensnennung - Nicht kommerziell (mit Print on Demand)