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Designing knowledge-driven digitalization: novel recommendations for digitally supported multi-professional collaboration

  • Introduction: Palliative care is based on the principle of multi-professional collaboration, which integrates diverse competencies and perspectives to provide holistic care and support for patients and their relatives. In palliative care teams, there is an intensive exchange of information and knowledge; however, current documentation and hospital information systems often fall short of meeting the specific demands for effective collaboration and dynamic communication in this field. Methods: This action design research study is based on the three-and-a-half-year interdisciplinary research project PALLADiUM and aims to demonstrate the added value of knowledge-driven digitalization. Results and discussion: Our study provides novel recommendations for digitally supported multi-professional collaboration tailored to the specific requirements of palliative care and similar fields. Based on the analytical distinction between ‘information’ and ‘knowledge,’ we present designIntroduction: Palliative care is based on the principle of multi-professional collaboration, which integrates diverse competencies and perspectives to provide holistic care and support for patients and their relatives. In palliative care teams, there is an intensive exchange of information and knowledge; however, current documentation and hospital information systems often fall short of meeting the specific demands for effective collaboration and dynamic communication in this field. Methods: This action design research study is based on the three-and-a-half-year interdisciplinary research project PALLADiUM and aims to demonstrate the added value of knowledge-driven digitalization. Results and discussion: Our study provides novel recommendations for digitally supported multi-professional collaboration tailored to the specific requirements of palliative care and similar fields. Based on the analytical distinction between ‘information’ and ‘knowledge,’ we present design recommendations for co-creative, knowledge-driven development processes and multi-professional collaboration support systems. We further illustrate how these recommendations have been implemented into a functional technical demonstrator and outline how our results could impact future digitalization initiatives in healthcare.show moreshow less

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Metadaten
Author:Oliver MeindlORCiD, Sarah PeutenGND, Xena Striebel, Henner GimpelORCiDGND, Christoph Ostgathe, Werner SchneiderGND, Tobias Steigleder
URN:urn:nbn:de:bvb:384-opus4-1215184
Frontdoor URLhttps://opus.bibliothek.uni-augsburg.de/opus4/121518
ISSN:2673-253XOPAC
Parent Title (English):Frontiers in Digital Health
Publisher:Frontiers Media SA
Place of publication:Lausanne
Type:Article
Language:English
Year of first Publication:2025
Publishing Institution:Universität Augsburg
Release Date:2025/04/24
Volume:7
First Page:1511973
DOI:https://doi.org/10.3389/fdgth.2025.1511973
Institutes:Mathematisch-Naturwissenschaftlich-Technische Fakultät
Philosophisch-Sozialwissenschaftliche Fakultät
Philosophisch-Sozialwissenschaftliche Fakultät / Institut für Sozialwissenschaften
Mathematisch-Naturwissenschaftlich-Technische Fakultät / Institut für Materials Resource Management
Mathematisch-Naturwissenschaftlich-Technische Fakultät / Institut für Materials Resource Management / Professur für Wirtschaftsingenieurwesen
Philosophisch-Sozialwissenschaftliche Fakultät / Institut für Sozialwissenschaften / Soziologie
Philosophisch-Sozialwissenschaftliche Fakultät / Institut für Sozialwissenschaften / Soziologie / Professur für Soziologie mit Berücksichtigung der Sozialkunde
Dewey Decimal Classification:3 Sozialwissenschaften / 30 Sozialwissenschaften, Soziologie / 300 Sozialwissenschaften
3 Sozialwissenschaften / 33 Wirtschaft / 330 Wirtschaft
Licence (German):CC-BY 4.0: Creative Commons: Namensnennung (mit Print on Demand)