Creating a successful chat library service: 'Ask a librarian live' at Cardiff University
- In an environment where social tools and communication technologies are constantly evolving and developing and where library users are long familiar with instant messaging, Cardiff University’s Library Service aimed to align its means of communicating with users more strongly with the preferred communication methods of students in their social spaces.
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| Author: | Sonja HärkönenORCiDGND, Andrew Blackmore, Robert Beadle |
|---|---|
| URN: | urn:nbn:de:bvb:384-opus4-380793 |
| Frontdoor URL | https://opus.bibliothek.uni-augsburg.de/opus4/38079 |
| URL: | https://www.sconul.ac.uk/page/focus-56 |
| ISSN: | 1745-5790OPAC |
| Parent Title (English): | SCONUL Focus |
| Type: | Article |
| Language: | English |
| Year of first Publication: | 2012 |
| Embargo Date: | 2018/03/28 |
| Publishing Institution: | Universität Augsburg |
| Release Date: | 2018/03/27 |
| Tag: | Chat-Auskunftsdienst; Bibliotheken |
| Volume: | 56 |
| First Page: | 45 |
| Last Page: | 50 |
| Institutes: | Universität Serviceeinrichtungen |
| Universität Serviceeinrichtungen / Universitätsbibliothek | |
| Dewey Decimal Classification: | 0 Informatik, Informationswissenschaft, allgemeine Werke / 02 Bibliotheks- und Informationswissenschaften / 020 Bibliotheks- und Informationswissenschaften |
| Licence (German): |  CC-BY-NC-SA 4.0: Creative Commons: Namensnennung - Nicht kommerziell - Weitergabe unter gleichen Bedingungen (mit Print on Demand) |
