Design heuristics for customer-centric business processes
| Author: | Lukas Frank, Rouven Poll, Maximilian Roeglinger, Rupprecht Lea |
|---|---|
| Frontdoor URL | https://opus.bibliothek.uni-augsburg.de/opus4/76346 |
| ISSN: | 1463-7154OPAC |
| Parent Title (English): | Business Process Management Journal |
| Publisher: | Emerald |
| Type: | Article |
| Language: | English |
| Year of first Publication: | 2020 |
| Release Date: | 2020/06/25 |
| Tag: | Business, Management and Accounting (miscellaneous); Business and International Management |
| Volume: | 26 |
| Issue: | 6 |
| First Page: | 1283 |
| Last Page: | 1305 |
| DOI: | https://doi.org/10.1108/bpmj-06-2019-0257 |
| Institutes: | Wirtschaftswissenschaftliche Fakultät |
| Wirtschaftswissenschaftliche Fakultät / Institut für Betriebswirtschaftslehre |
